wholesale flowers - peonies

FAQ

General

Q | Do you sell to the public?btn
A |
We are a wholesale florist and therefore only sell to those with a resale license or Tax ID number. If you are perusing our site and like our flowers and are not a retailer please ask your local floral provider about whether they sell Mayesh products.btn
Q | Do you charge sales tax?btn
A |
There is no sales tax with a valid and applicable resale license/Tax ID number.btn
Q | Do I need to register for your site?btn
A |
You only need to register if you would like to place an order through our online buying program, ShopMayesh, click here. If you would prefer to purchase at a location click here or through one of our floral sales professionals click here.btn
Q | How do I subscribe/unsubscribe to your e-blast promotions?btn
A |
To subscribe to our e-blast promotions either contact your location, Floral Sales Professional, or register with our online buying program, ShopMayesh. To unsubscribe, click at the bottom of the e-blast promotion.btn
Q | My question is not a part of this list, who can I contact?btn
A |
If you have questions that are not answered in this list please contact our corporate headquarter at 1-888-462-9374.btn

Placing an order

Q | How do I place an order?btn
A |
There are three ways you can place an order with us. If you live near one of our locations you may visit, call or fax in an order. If you are outside a location radius you may place an order either through a floral sales professional by phone, fax, or email or through our online buying program,          ShopMayesh.btn
Q | Is there a minimum order?btn
A |

There is no minimum order when shopping at one of our locations or via our online shopping program, ShopMayesh. There is a $300.00 minimum order when working with a Shipping floral sales professional.btn

Q | How far in advance do I need to place my order?btn
A |
While Mayesh does fill same-day and same-week orders, we strongly encourage our customers to place orders in advance.  More lead time always translates into a greater ability to source flowers precisely in accordance with your needs.  For hard to find flowers, two weeks is recommended.btn
Q | How late can I make changes/cancel my order?btn
A |
You can make additions to your order up until shipping day assuming product availability. Orders cannot be cancelled if product is already en route from our farms to the Mayesh distribution center which is generally a week prior to shipping.btn
Q | Can I book a standing order?btn
A |
Yes, you are able to book a standing order both at location level and with one our floral sales professionals.btn

Shipping

Q | Is freight included in the price of your flowers?btn
A |
No, freight is added as separate line item on shipping and ShopMayesh orders. For pick-up at location there is no freight charge.btn
Q | How much does it cost to ship my order?btn
A |
Shipping costs vary and are dependent on whether we are able to ship via airline or FedEx/UPS. Typically we can only ship via airline to international airports.btn
Q | What are my shipping options?btn
A |
We ship via FedEx, UPS, airline, or refrigerated truck line working with you to get the best possible price for your order.btn
Q | Do you ship internationally?btn
A |
Yes. Please contact Destination Events at 888-462-9374 for more specific information.btn
Q | Can you ship to a different address than my billing address?btn
A |
Yes, tell your floral sales professional both addresses when you place your order.btn
Q | How fast can my products be delivered?btn
A |

Floral sales professionals can ship same-day orders for next day arrival if placed by noon PST. Orders placed online can ship from our facility the following day.btn

Q | How do I track my shipment?btn
A |
As a service to you, we track your packages for you and we will alert you to any delays or problems.btn

Financial

Q | What is your credit/return policy?btn
A |
Credit requests must be made within 24 hours of receipt of product and should be accompanied by photos demonstrating the problem and number of stems impacted.btn
Q | Do I have to pay for my flowers before I receive them?btn
A |
Yes. Most of our customers are cash on delivery or credit card however credit terms are available upon approval of a Mayesh credit application.btn
Q | When do you charge my credit card?btn
A |
Your credit card will be charged the day your order is ready to ship.btn

Product

Q | What do you mean by the term “custom packed box”?btn
A |
“Custom packed box” is a term used by our West Coast floral sales professionals that means you can buy as many or as few bunches of a multitude of floral product as if you were shopping at a brick and mortar store yourself. It is an assorted box of your choosing.btn
Q | Do you sell floral supplies?btn
A |
We carry a full line of floral supplies at our Riverside, California; Chandler, Arizona; Detroit, Michigan; Charlotte, North Carolina; and Cleveland, Ohio locations. In addition, we can ship anywhere in the United States. Contact our floral supply department at (734) 728-1553 for more information. btn
Q | If I buy direct out of Miami what are the box sizes?btn
A |
Miami ships grower boxes. Standard sizes are quarter, half, and full sizes but box sizes may vary based upon the grower.btn

Additional Purchasing Information

  1. I don’t need advice as I know what I need and just want to place an order.
    The best option for you is to buy through ShopMayesh.com, our online buying program. With ShopMayesh.com you can order online 24/7 by either the bunch or the box with access to up-to-date inventory at all times. This option is quick and convenient for those that aren’t in need of a floral sales professional. For ShopMayesh click here >>
  2. I am most comfortable working with a live person on things like color, availability, and price but don’t live close to one of your Mayesh locations.
    We recommend you order through one of our knowledgeable floral sales professionals in our shipping department. Our professionals are available during business hours to assist you with all your floral needs. They have advice on product availability, what’s hot, what’s not, and are happy to make suggestions for appropriate floral solutions that fit into your budget. To learn more shipping with Mayesh, click here >>
  3. I have a client who wants me to do an event that will take place away from my usual geographic location.
    No problem! Through our Destination Events program we can coordinate delivery of fresh cut flowers to anywhere in the USA, the Caribbean, most countries in Europe, as well as many select locations throughout the world. Click here for more information.
  4. I prefer a full shopping experience that includes touching, seeing and smelling the flowers before I purchase.
    Mayesh is a nationwide company that is continuing to grow throughout the US. Currently we have 16 wholesale locations for you to shop. Click here to see if we have one near you.
  5. Price is the most important thing for me.
    Buying in bulk through our ShopMayesh.com by the box program provides the best value with convenient 24/7 access to a live inventory of fresh flowers that is updated daily. This savings comes to you as you are able to buy direct from our South American distribution hub in Miami. Click here to shop online. Or if you would prefer to access Miami Direct through a live person, click here for a floral sales professional.